Returns & Exchanges

At Pink Dot, we want you to love every purchase, but we offer a 30-day return window for items in their original, unused condition. Simply follow our streamlined process below to initiate a return or exchange for a full refund to your original payment method.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.

• 2.
  Print Your Label

  Download and print the prepaid shipping label provided by our system and securely attach it to your return package.

• 3.
  Drop Off Package

  Take your package to any authorized carrier location or schedule a pickup to begin the transit back to our warehouse.

• 4.
  Receive Your Refund

  Once our team inspects your returned items, we will process your refund or exchange within 5 to 7 business days.